Terms of Service
The rules and guidelines for using our services.
1. Acceptance
By accessing alphasolvent.com or engaging our consulting or development services ("Services"), you agree to these Terms of Service ("Terms"). If you do not accept them, do not use the Site or our Services.
2. Who we are
Alpha Solvent ("we", "us", "our") is a remote-first software-engineering consultancy headquartered in Dhaka, Bangladesh. Headquarters and contact details appear in our footer and About section alphasolvent.com.
3. Scope of Services
We design, build and maintain bespoke software, AI/automation systems, and e-commerce solutions for business clients. Statements such as "99.9 % on-time delivery" are targets, not guarantees alphasolvent.com.
4. Using the Site
You may browse the Site for personal or business evaluation. You must not:
- •copy, reverse-engineer or resell Site content or code;
- •interfere with Site security or availability;
- •use the Site to transmit malware, spam or unlawful content.
We may suspend or block access for suspected abuse.
5. Proposals & Engagements
Proposals are valid for 30 days unless stated otherwise.
Work begins only after both parties sign a Statement of Work ("SOW") or equivalent agreement and you pay any stated deposit.
Unless the SOW overrides it, time-and-materials work is billed bi-weekly; fixed-price deliverables are invoiced on milestones.
6. Fees & Payment
Invoices are due 14 days from issue date. Late payments accrue 1.5 % interest per month (or the maximum lawful rate). You are responsible for any taxes, duties or bank fees unless exemption certificates are provided.
7. Intellectual Property
Pre-existing IP – Each party retains rights to IP it owned before the project.
Deliverables – Upon full payment, we assign you worldwide, royalty-free rights to use the deliverables for your internal or commercial purposes, subject to third-party-license terms we identify in writing.
We reserve the right to reference non-confidential aspects of projects in our portfolio.
8. Confidentiality
Information marked confidential or reasonably understood as such (including source code, business strategies and trade secrets) must be kept secret with the same care you use for your own confidential data, for 5 years after disclosure (or longer if required by law).
9. Disclaimers
The Site and Services are provided "as is" and "as available". Except as expressly set out in an SOW or mandatory law, we disclaim all warranties, including merchantability, fitness for a particular purpose and non-infringement. We do not guarantee that the Site will be uninterrupted, error-free or secure.
10. Limitation of Liability
To the fullest extent allowed by law, our total liability (whether in contract, tort or otherwise) is capped at the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, consequential, punitive or special damages, or lost profits, even if advised of the possibility.
11. Indemnification
You agree to indemnify and hold Alpha Solvent harmless from any third-party claims arising from your misuse of the Site, violation of these Terms, or infringement of others' rights, except to the extent caused by our negligence or willful misconduct.
12. Termination
Either party may terminate an SOW for material breach that remains uncured for 15 days after written notice. Clauses on payment, IP, confidentiality, disclaimers and liability survive termination.
13. Governing Law & Venue
These Terms are governed by the laws of Bangladesh, without regard to conflict-of-laws principles. Courts located in Dhaka have exclusive jurisdiction, but we may seek injunctive relief in any forum to protect IP or confidential information.
14. Changes to the Terms
We may update these Terms to reflect legal, technical or business changes. Material changes will be announced via the Site footer or an in-app/banner notice. Continued use of the Site after changes means you accept the revised Terms.
15. Contact
Questions about these Terms? Email info@alphasolvent.com or visit alphasolvent.com, or write to:
Alpha Solvent
HQ — Dhaka 1205, Bangladesh (Attn: Legal)
Thank you for partnering with Alpha Solvent. These Terms ensure clarity so we can focus on dissolving complexity into elegant code.
Last updated — 21 June 2025